Resource List

This framework provides strategies for resolving different types of technology problems, based on our experiences.

This guide will help you start piecing together why and how benefits tech is being used and how it is impacting people.

This guide will help you think through how you can use public records requests to help find out why the state decided to implement a benefits technology system, how they implemented it, and how they are using it.

A guide attorneys and advocates for using the fair hearing process to both challenge benefits tech decisions and gather information for further advocacy.

A guide for people have had their benefits denied, reduced, or terminated with public benefits technology used as part of the decision process.

Our Lifecycle Framework explains how we think advocacy throughout the lifecycle, not just at the end when it is causing harm during operation, can reduce the harms of public benefits technology.

This guide talks about ways that people impacted by benefits technology and advocates can use the public participation process to fight harmful benefits technology.

This is a list of terms and their definitions that you may use while fighting problems in public benefits technology.

A growing list of materials we have found helpful for understanding the social and political context around the United States social safety net

This guide talks about ways that people impacted by benefits technology and advocates can use both traditional news media and social media to fight harmful benefits technology.

This guide talks about ways that people impacted by benefits technology and advocates can use community advocacy to fight harmful benefits technology.

This reading list includes resources that may be of interest to advocates as they dig deeper into public benefits tech issues.

The Case Study Library concisely describes real examples of technology affecting access to public benefits, and how issues were resolved.

Drawing on interviews with advocates, activists, care workers, and service recipients, this report describes how the rollout of EVV systems within Medicaid HCBS was built on an inadequate understanding of how services are actually provided.

This guidance offers considerations and recommendations that can improve transparency, accountability, oversight and public trust in government technology procurement without legislative or regulatory reform.

This report, jointly authored by The Century Foundation, the National Employment Law Project, and Philadelphia Legal Assistance, presents the findings of an intensive study of state efforts to modernize their unemployment insurance (UI) benefit systems.

This report summarizes a June 2019 workshop on litigation related to algorithmic decision-making and on the collateral consequences of erroneous or vindictive uses of algorithmic decision systems, particurlarly related to alleged benefit fraud.

This report summarizes a June 2018 workshop on the litigation in U.S. courts where algorithmic decision making has been central to the rights and liberties at issue in the case. The first workshop session focused on public benefits programs.

This report analyzes lawsuits that have been filed within the past 10 years arising from the use of algorithm-driven systems to assess people’s eligibility for, or the distribution of, public benefits.

This report is a guide for poverty lawyers that explains automated decision-making systems so they can better identify the source of their clients' problems and advocate on their behalf.